Daily Check-In Calls for Seniors: Every Option, Free and Paid (2026)

Free police and county check-in call programs, volunteer friendly calls, check-in apps, medical alerts, and Donna: how each one works, what it costs, and who it's for.

The short version

  • Many sheriff's offices, police departments, and agencies on aging offer a free daily check-in call. If nobody answers, they contact someone or send someone.
  • To find one where your parent lives, call the Eldercare Locator at 1-800-677-1116 or their local police non-emergency line.
  • Volunteer programs like DOROT's Caring Calls offer a weekly friendly conversation, free.
  • Snug is a free smartphone app for a daily "I'm okay" tap. Medical alert systems are for emergencies, not daily check-ins.
  • Donna is a daily friendly call with reminders and a recap for family. She is not an emergency service.
  • Two well-known options no longer exist: AARP Friendly Voice ended in February 2026, and Amazon's Alexa Together ended in June 2024.
A phone on a kitchen table next to a crossword and a cup of coffee

When I started looking for something that could call my grandpa every day, I was surprised by how many options there are and how hard they are to find in one place. So here's the list I wish I'd had. We make one of the options on it (Donna), so I've tried to be straight about what each one is good for, including where a free program is the better fit.

How I put this list together: I only included options that are widely available or well known, and only details I could confirm on the organization's own website as of October 1, 2026. Local programs change, so call to confirm before you count on one.

What is a daily check-in call for seniors?

A daily check-in call is a phone call placed to an older adult at a set time each day to confirm they're okay. If they don't answer, the service tries again and then alerts a family member, a neighbor, or local responders. The formal name for the free, community-run version is "telephone reassurance."

Some check-ins are automated (press a button to confirm you're fine), some are made by staff or volunteers, and newer options like Donna hold an actual conversation. They also differ in what happens when nobody picks up, which is the most important thing to ask about.

All the options at a glance

OptionWhat happensWhat your parent needsCostIf they don't answer
Local telephone reassurance (sheriff, police, agency on aging)Automated or live call at a set time every day. Timing must work for the agency.Any phone, and to live in the program's areaOften freeRetries, then a contact is called or an officer is sent (depends on the agency)
Volunteer friendly calls (such as DOROT Caring Calls)A weekly conversation with a volunteerAny phoneFreeNot designed as a safety check; often no family reporting
Check-in app (Snug)Your parent taps a button in an app each day. No further guidance on how they're doing.A smartphone, a cellular plan or WiFi, and an understanding of how to use a smartphone wellFree, or $19.99/month with a dispatcherText to emergency contacts. Paid plan: dispatcher calls, then can request a wellness check
Medical alert systemNo daily call. A button to press in an emergencyA wearable button or base unitAbout $25 to $45/monthNot applicable (your parent starts the call). Much more reactive.
DonnaA friendly call with a chat and the reminders you set, then a recap for youAny phone, cell or landlineFree for the foreseeable future, eventually possibly $19/monthYou get a missed-call notice in the app. Donna can also retry after 15 minutes.
Family call scheduleYou and relatives take turns callingAny phoneFreeWhatever you decide

Are there free daily check-in calls for seniors?

Yes. Many local sheriff's offices, police departments, and county agencies on aging run free daily check-in call programs, and at least one state, Maryland, offers one statewide. They're usually open to older residents who live alone, and most will send someone to the home if the call goes unanswered.

Here are five real programs to show how they work. Yours will have a different name, but it will probably look like one of these:

  • Maryland Senior Call Check (statewide). A free automated call or text every day at an hour the participant chooses between 8 a.m. and 4 p.m., for any Maryland resident 60 or older with a landline or cell phone. After three unanswered attempts, an alternate contact is notified, and if no one can be reached, local non-emergency services are asked to do a welfare check. Sign up at 1-866-502-0560.
  • Yuma County Sheriff's "Are You OK?" (Arizona). A free computer-generated call at a set time, seven days a week, for residents who live alone and are over 60 or homebound. If there's no answer, the system calls again, then a dispatcher phones, then a deputy is sent to the home.
  • Cherokee Sheriff's Office RUOK? (Georgia). A free daily call from a sheriff's office employee at a time the resident picks. After a few unanswered attempts, a deputy is dispatched.
  • Anne Arundel County Telephone Reassurance (Maryland). A daily safety-check call from a trained volunteer, seven days a week, for adults 55 and older or homebound adults with a disability who don't have family or friends checking on them.
  • El Dorado County's You Are Not Alone (California). A free morning call for county residents 60 and older. If calls go unanswered, family, friends, or neighbors are contacted, and then local law enforcement.

These are great programs. The trade-offs are that they're only available in some places, they often require living alone or being over a certain age, and the call itself is a quick "are you okay," not a conversation.

How do I find a free check-in program near my parent?

Call the Eldercare Locator at 1-800-677-1116, or call the non-emergency number for the police or sheriff where your parent lives, and ask whether there's a telephone reassurance or "Are You OK?" program in their area.

  • Eldercare Locator: a free public service of the U.S. Administration for Community Living that connects you to local services for older adults. Phone lines are open weekdays 8 a.m. to 9 p.m. Eastern, or search by location at eldercare.acl.gov. Ask for the local Area Agency on Aging and whether they offer telephone reassurance or friendly visitors.
  • Local police or sheriff: many run these programs themselves, and the non-emergency desk will know.
  • 211: dial 211 from your parent's area, any time, for help finding local services.
  • The post office: ask whether Carrier Alert is offered on their route. It isn't a call, but it's a free program where the mail carrier reports it if mail starts piling up.

Are there volunteers who will call my parent just to talk?

Yes. Volunteer "friendly caller" programs pair an older adult with someone who calls regularly for a conversation. They're about connection, not safety checks.

  • DOROT Caring Calls: weekly calls of about 20 to 30 minutes with a volunteer, open to older adults anywhere in the U.S. Sign up at 212-769-2850.
  • Institute on Aging's Friendship Line: a free, 24-hour line for adults 60 and older, adults with disabilities, and caregivers, toll-free in California at 888-670-1360. It also offers outbound calls by request.
  • Well Connected: free group conversations, classes, and games by phone or online for people 60 and up, at 877-797-7299.

If you've seen AARP Friendly Voice recommended elsewhere, note that AARP ended that program in February 2026.

What about apps, smart speakers, and medical alerts?

They can help, but none of them is a daily call. A check-in app asks your parent to tap a button, a medical alert waits for your parent to press one, and a smart speaker's emergency service responds when asked.

  • Snug is a smartphone app where your parent taps a green check mark by a daily deadline. If they miss it, their emergency contacts get a text. It's free, and the $19.99 a month Dispatch plan ($149.99 a year) adds a dispatcher who calls your parent and can request a wellness check. It requires a smartphone. More in Donna vs Snug Safety.
  • Medical alert systems (Medical Guardian, Bay Alarm Medical, Lively, Lifeline, Life Alert) are emergency buttons with 24/7 response. On the companies' own sites, plans run roughly $25 to $45 a month as of October 2026 (Life Alert doesn't publish prices). Most include an app for family. None of the five advertises a scheduled daily check-in call.
  • Amazon Alexa: Alexa Together, Amazon's caregiver service, was discontinued in June 2024. Its replacement, Alexa Emergency Assist ($5.99 a month), connects your parent to an emergency agent by voice. It isn't a check-in.

If your worry is a fall or an emergency, a medical alert is the right tool, and it pairs well with any of the calls on this page. Something reactive for emergencies + something proactive to see how they're doing day to day is the ideal mix.

Where does Donna fit?

Donna is a daily call of a different kind: an over-the-phone assistant that calls your parent on the phone they already have, has a friendly conversation, gives them the reminders you set, and sends you a short recap in the app.

What's different from the programs above:

  • It's a conversation. Donna chats about what your parent cares about and remembers past calls.
  • It carries reminders. The game is on at 7. Mahjong is at 10 and the ride comes at 9:30.
  • You hear how it went. You get a recap after each call instead of only an alert when something's missed.
  • It works anywhere in the U.S., on any phone, on the schedule you choose. Your parent can call her, too.

What Donna doesn't do: she is not an emergency, medical alert, or monitoring service. If your parent doesn't answer, you'll see a missed call in the app, but nobody is sent to the house. If having someone show up is what you need, a local telephone reassurance program or a medical alert is the better choice, and you can use Donna alongside it.

Which daily check-in option should I choose?

Match the option to the worry. For "what if something happens and no one knows," choose something with a response at the end of it. For "I want Mom to have a bright spot in her day and I want to know how she's doing," choose something with a conversation.

  • Your parent lives alone and you want a free safety check: look for a local telephone reassurance program first.
  • Your parent is comfortable with a smartphone and you don't care to get details about their day to day: Snug's free plan is simple and proven.
  • You're worried about falls or emergencies: a medical alert system.
  • Your parent would enjoy a weekly chat with a person: DOROT Caring Calls.
  • Your parent has a landline or basic phone, forgets the small stuff, and has long quiet stretches: Donna.
  • You want both safety and connection: combine two. Plenty of families do.

And whatever you pick, keep calling. None of these replaces hearing from you.

Sources

Checked October 1, 2026:

Frequently asked questions

Is there a free service that calls seniors every day?

Yes. Many sheriff's offices, police departments, and Area Agencies on Aging run free telephone reassurance programs that call older residents daily and send help if there's no answer. Maryland offers one statewide (Senior Call Check). Call the Eldercare Locator at 1-800-677-1116 to find a program near your parent.

What is a telephone reassurance program?

A telephone reassurance program is a free community service, usually run by local law enforcement or an agency on aging, that phones an older adult at a set time each day. If the person doesn't answer after a few attempts, the program contacts a designated person or sends an officer to check on them.

What happens if a senior doesn't answer a check-in call?

It depends on the service. Local telephone reassurance programs typically retry and then contact a listed person or send a deputy. Snug texts emergency contacts, and its paid plan adds a dispatcher. Donna shows a missed call to the family in the app and does not dispatch anyone.

Is AARP Friendly Voice still available?

No. AARP's help site says the Friendly Voice program ended in February 2026. Alternatives for friendly conversation include DOROT's Caring Calls, which is open nationwide, and the Institute on Aging's Friendship Line.

Is Alexa Together still available?

No. Amazon ended support for Alexa Together on June 25, 2024 and points customers to Alexa Emergency Assist, an emergency help service.

Do daily check-in calls work on a landline?

Telephone reassurance programs and Donna work on any phone, including a landline. Check-in apps like Snug require a smartphone.

How much do daily check-in calls for seniors cost?

Local telephone reassurance programs and volunteer calls are often free. Donna is free for the foreseeable future, and may eventually be $19 a month. Medical alert systems, which are emergency buttons and not check-in calls, run roughly $25 to $45 a month.

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